Reviews

Very nice and friendly, listens to our concerns and thoughts

I love this doctor..she's patient and she listens. She also make sure to check every symptom you have...

I’m so happy I found this office and Dr. Lorimel she’s so very kind and listens I never have an issue with my appointments or anything. The office is nice and clean and the staff is amazing and helpful as well. I love how quick and easy it is to get an appointment I also love how they draw their own blood work so no need to go somewhere else to get it done.

Great experience

He Card About What I Told Him Were My Issues! Office Sitting Area Is Just A Little Small.

Very horrible experience. This facility misrepresented the care they provide. I scheduled a gynecology exam and a mammogram appointment. When the doctor came in, she told me they don’t do mammograms and that she would not perform a gynecology exam. She briefly touched my stomach and ankle, said thank you, and left. When I walked out, the receptionist told me she had billed my insurance without discussing it with me first. She was eating food and chips, making a mess at the front desk, and waved me away. She was also watching cartoons. Overall, the office was extremely disorganized and unprofessional. I will not return, and I would strongly caution others against going here. The state should review this facility’s licensing and billing practices.

It was comprehensive and all my needs were addressed. Except for one thing. Everytime I'm there it takes me almost an hour or over of waiting in the consultation room before I see the Dr and by then I'm too tired to remember some things I needed addressed. The staff is great and so is Dr Mark.

TAKES TIME AND PATIENCE, FELT LISTENED TO, AND RECOMMENDED TO NEXT STEPS.

She is amazing I love my doctor she listens and makes u feel comfortable her staff as well. And if you can’t make it into the office, she has telehealth she’s sweet, kind, and knowledgeable. Glad to have her as my doctor.

Very personable very knowledgeable and willing to explain n listen.

Very polite and professional staff. The clinic is clean and beautiful. There is no TV but the music is trendy. The nurse practitioner is very smart and capable and I love how they follow up on my care. They called me for the results of my diagnostic tests and tell me their recommendations. They do television which is very convenient, that way I don’t have to drive to their clinic every time I need their help.

Great experience

Wonderful, knowledgeable, excellent service

Excellent care and professionalism. Thank you for your service.

She's is very professional and friendly

Positive & Professional I had a great experience at this doctor’s office. The staff was friendly, professional, and efficient from check-in to check-out. The office was clean and well-organized, and I didn’t feel rushed. I would definitely recommend this practice to anyone looking for quality care

Excellent . Thank you

Mark was attentive and patient, he showed empathy and concern with any issues brought up.

Always takes the time to listen and take care of all issues.

Excellent

Always a great visit.

Thank you very much to Mark and staff. Service was excellent and friendly. Thank you so much.

Everyone at this office was wonderful

Very helpful and understanding

Very professional, cares about her patients

Quick response and virtual appointment when I needed it. Kind and efficient interaction. Thank you!

Very helpful, great listener, and very informative. Meets all needs with care, compassion, and great advice.

My experience was great.

very professional

Mark is very considerate and very knowledgeable. He is always doing whatever he can to make the situation better and is a very good listener.

Very professional, courteous, detailed and caring!!

Ms. Culanag, nurse practitioner(NP), was as attentive, careful, professional, and thorough as any NP I’ve seen. She examined me, and set up a follow up appointment to include lab work. She also is researching other specialists I need to begin seeing to establish a relationship as I just moved to Henderson. I have every confidence in Ms Culanag going forward with my medical care. Also, she does offer televisits which are great when I don’t feel well.

Everyone at Hale Family practice are amazing very understanding very caring

Great virtual Dr. For quick easy visits.

Outstanding, quality individuals. Can't say how happy I am. Thank you Happy holidays

I had a great experience during my checkup visit. The nurse practitioner was very kind, patient, and truly listened to all of my concerns. I never felt rushed, and they took the time to answer my questions and explain everything clearly. It made the visit comfortable and reassuring. I really appreciated how attentive and respectful they were and would definitely recommend this office to others.

She was very caring and attentive to what was going on with by brother health issue.

Listened to my issues and gave excellent options

Mark is attentive, kind and knowledgeable.

Doctor Lorimel was kind and attentive and I felt heard and taken care of.

Very nice and helpful.

Best doctor in this city by far!

I feel like Dr Culanag is the best in the state.

Thank you!

She’s great

Very accomodating

Thank you, excellent

Always thorough with help of what is good for my health.

Efficient, competent care. Office organized and friendly. Practitioner and his student were professional, caring and addressed my concerns. Great experience.

Very friendly staff!

Very nice and helpful. Would be better if they run your insurance beforehand to avoid issues but other than that it was good. Thank you!

Very friendly and a good listener.

Great doctor!

Most personal, friendly and professional!

My last visit to Hale family practice was excellent! I always have a pleasant visit with very little wait time. I love the team here, they exceed my expectations and continue to provide me with exceptional health care and service.

Great doctor and great staff! They all know what they doing and is very friendly and professional! They take there job very seriously!

Best

While I generally prefer a woman,Mark Culanag is always efficient,makes sure all preventative tests are done,excellent follow up with referrals and medication. The nursing staff is GREAT

He's a great doctor and easy to talk to. Thank you so much for the care u show to me and my family

The bestest and fastest

Very hostiles Environment and very friendly people.

Very informative and helpful with all questions. Took notice to any issues and was quick to have a great recommendations for any quick care.

good

Dr Lori was super friendly as was her staff. However I felt like they didn’t listen to a thing I said. I just moved here and needed a new PCP. I needed medication refills and talked about some health concerns I had. She called in the wrong medications and then some that I didn’t even need. I need a Dr that will actually listen and help me figure out how to best address my concerns. Even though they were so friendly I won’t be back. The attention to detail was not there.

I have been with Dr Mark over 3 years now! Love the staff & Dr Mark is awesome!

Great doctor

Great care!

Dr Mark is a great Dr. very knowledgeable and helpful. I’d definitely recommend hale family to others

Mark is good. I wish I got more time with him. Or maybe I’m just a hypochondriac. Lol, but he’s fast, efficient and Filipino lol I love Filipinos.

Horrible doctor I will not return

Staff very great fast n nice

Professional and kind, that’s what you will expect from this establishment.

Great doctors

Very sweet goes by fast

For an office here to support patients (one being a young child) they are incredibly incompetent and working on a snail pace to get important medicine to pharmacies. I would not recommend and we will not return to this location.

Very nice staff and Dr Mark is kind and very knowledgeable

Mark is good and he tries to get everything up need but whoever is in charge of relaying messages does a horrible job. It’s very hard to get in touch with him.

Mark is awesome! He takes his time as always.

Excellent, very happy with Dr.Mark and team. Very happy with my improvement.thanks a lot

Everyone at this location is pleasant and professional. Very clean and you dont feel like just a patient. Ask anything you need to and you will get your answer right away. Glad I found them.

Was seeing a different NP at this location but she is no longer there. First visit with Lorimel went well. Professional with a good bed side manner and personality.

I really like this office it’s professional, helpful and very comfortable and accommodating. The staff and the Dr are excellent nice people. I am always happy to have them help me with any medical issues.

As always, Mark and his staff are great and professional.

I’m not sure why so many rated this Clinic with 1or 2 ⭐️only. My husband and I with 3 of our adult children have been seen Mark as our PCP! He’s always on top of his work, he’s professionalism, positive impact on his patients’ lives, very compassionate and excellent care for his patients and their health. He’s also a good listener and shows concerns about their needs, with all these being said, is the reason my family and I continuously seek Mark as our PCP! Wouldn’t change him for anyone! Keep up with the good work Mark!!

Very thorough and nice. Very welcoming.

Fast, plenty of available appointments and staff that actually cares! They took me 30 minutes early and are willing to do blood work on the spot.

I highly recommend this doctor! He's great, listens to what I had to say. I will definitely be back!

Fast, easy and straightforward!

Answered all my questions and concerns Staff was friendly and doctor was great

Dr Lori is amazing. She takes time with her patients and explains everything in detail. I’m so happy I found her for my Dr

She’s great.

Never had to wait a long time to be seen at Hale Family Practice. Everyone is helpful and friendly

She's a great person. Made me feel comfortable and calm.

There is no other doctor that I would recommend highly qualified highly recommend her

She was so helpful & knew exactly what new medication I needed. I’m glad to have her as my PCP!!

Marknis a true professional and always takes great care of me

Very helpful and patient!

Dr. L. Lopez-Culanag is exceptionally good, very attentive, and has a phenomenal bedside manner. She listens, engages, and provides great information. I would highly recommend her, this location, and all of their staff.

When my daughter introduced me to Lorimel, at first, I said are you sure? After talking with her, I just feel connected, she takes her time to listen and asking questions, that mean a lot to me. Thank you for your care.

This is a very good clinic. Dr.Mark is a super listener and is very caring. He always returns phone calls and cares about his patients.

She achieved more for me in one hour than the MD that I have been seeing for one year; it was not about money; she took care of my needs. Will be returning.

Mark always listens to my concerns and helps me address them. I never feel rushed during my visits. He offers Televisits which is very helpful. The staff is nice as well, they always make you feel welcome.

Amazing experience even with it being TELEHEALTH. She is the 3rd provider I’ve seen this week and now I won’t be seeing anyone else. She was so personable and I felt like I wasn’t just another body she was seeing, but an actual person. Thank you!

First time in the office I felt welcomed the moment I walked in the door. Front office staff was very pleasant! Staff taking vitals was friendly and made me feel comfortable. Everything was explained to me in great detail. Highly recommend

I love this doctor .

Mark really cares about his patents. He is thorough and thoughtful about getting issues fixed with my health. He is always looking for the best solutions and does not hold back in letting you know what you need. I recommend his practice for your health.

I love going Dr Lopez Culanag. She makes me feel heard and understood every single time. She explains everything thoroughly and I’m never left confused

Everything was okay besides the harsh manner in how he stuck me with the needle, he left me bruised and sore.

Larimel was very professional and attentive to all of my concerns and needs.i ask for detailed information and explanations and she answered all. I was very pleased. I wish her a long happy and healthy life. Thank you Paul McReynolds

I was seen by Miss Taylor and Dr. Mark Culanag on my first visit yesterday, August 15, 2025. I found them both to be highly professional. They took time to listen to our concerns and provided meaningful advice. I am looking forward to furthering my association with them. Five stars!

Excellent excellent

I’m very please with my experiences at Hale Family Practice. My questions are always addressed and all the staff I have interacted with have been pleasant.

Finally, a doctor that listens!! As a woman I have had my share of doctors, and especially male, tush me through my appointments and discount my concerns, but not Dr. Mark Joel Culanag. He always takes the time to listen to what I’m experiencing and address it accordingly. Not once have I left a visit feeling like I was believed or that nothing is being done. He is an amazing doctor and I am blessed to have found him. The rest of the staff is also kind, courteous and patient every time; I truly appreciate the way I’m treated here.

Experience with this Dr is great she takes time to listen and explains things well, however, due to the lack of transportation on my part has caused then treat my reason for sealing medical care significant delays in getting to the necessary testing such as labs and the ultrasound she ordered to properly diagnose and treat the problem with my thyroid and perhaps treat the reason I was seeking medical treatment in the first place!!

Always a pleasure with Dr Lori she's always very thorough. I always leave satisfied

I always leave feeling very satisfied.

Mark was kind and efficient during our visit. He was thorough, but did so to ensure that we were in and out of the office pretty quickly! We are satisfied with the care we received.

Great experience!

Ms Lopez-Culanag was professional, pleasant and engaged.

She's attentive of my health. She asked if there're any question regarding my heath, medication and all.

Easy process and efficient work

Best medical provider I have ever had. I appreciate him so much! He listens, he is patient and kind, and I trust him immensely.

Yesterday was my first visit to see Lori and I really enjoyed the experience. She and the NP in training, Kristen, listened to my concerns, answered my questions, and made things happen! Much appreciated, ladies!

Im so happy we found Lorimel. I couldn't ask for a better practitioner. Her office staff is wonderful. We highly recommend her.

Mark is always so kind and patient. He listens and I never feel rushed. I recommend him to all.of my family and friends. His office staff is pretty amazing as well.

Very thorough and nice.

Listened and compassionate. Willing to step outside of the normal, to help.

I lived my visit. Lorimel was very attentive, she explained everything to me. She gave some great advice and recommendations!

Very friendly and personable. Made me feel very comfortable asking questions.

Lorimel was thorough in discussing my health and listened to my concerns and request. She gave me the referrals that I needed and renewed my prescriptions. Very kind. Thank you

understanding and helpful will be going back

Awesome service. Dt. mark cares about his patients

Love this doctor… She listen to my needs and gives me advise … she is very nice and kind …

Dr. Lorimel truly listens and addresses all of your health concerns with care and professionalism. After my first visit, I felt confident that my health was in good hands with a knowledgeable and compassionate nurse practitioner like her.

If you like long waits in the office and waiting for days for a prescription renewal this is the place for you! I will say that the office staff is very friendly

Dr. Lorimel, is wonderful she listens she cares and she make sure that if you need medication it’s the right medication for you! Very knowledgeable & kind very thorough with her work.

Lori and her medical assistant practiced great patience and care during my visit. They made sure to listen to all of my concerns thoroughly and took them quite seriously despite me worrying I would come off as a hypochondriac. I feel as if I am in good hands and am looking forward to continuing my care with them in the future. Thank you!

Very professional, clean environment, and welcoming staff!

Quick process, easy to understand, professional throughout

Mark is our fav family Doctor for years and he’s very professional, attentive to details and knowledgeable. Friendly stuff, short wait and great overall!

Felt very comfortable with my provider!!

What an amazing Nurse Practitioner Lori is. She is kind, attentive, & professional. You will not be disappointed having her handle your Healthcare needs.

Loved it! Quick and easy, and I felt very rey comfrotable

The front desk staff are very nice and helpful, and the medical assistants are also kind and attentive. The nurse practitioner is polite and does speak English, but I honestly don’t understand why he speaks so low. It was hard for me to hear him clearly, and I had to ask him to repeat himself multiple times. It would really help if he could speak a little louder and more clearly, especially when discussing important health information. He seems like his whispering

Quick and easy. She was super nice.

There is never a long wait. I can get an appointment easily. The staff is super friendly and Mark listens and tries to provide you with the best possible treatment. I am a very complicated patient and he is always kind and takes his time and listens

Such a relief to find a provider who is thoughtful, considerate, friendly, pays attention and truly listens. She also explained everything I needed to know in a manner that I understood. Very happy to have Lori as my NP provider.

He’s kind and to the point. If there’s a problem he wants to find out what the issue is and will run tests if need be. I like that he doesn’t disregard my concerns.

Great provider!

She's is great ,Explains clearly what the result for my lab ,friendly and good attitude

Thoughtful and caring. Very good service.

I am very happy with my visits with Lorimel Lopez-Culanag! I do in person and I also do tele visits and both are always professional and informative!

Always attentive and has solution to my issue

Lorimel Adeline Lopez- Culanag, NP Absolutely patient and explained everything to me about my health and also my concerns .

The staff were friendly. I didn't have to wait long to see the NP.

Very thorough in asking questions. Always polite and personable. Pleasant conversation.

Staff was very a unknowledgeable about there practice. So they take a vile of blood the phlebotomist misses my vein, blood squirts out of my arm, so the doctor has to come in and poke me in my other arm. The both of them arguing over it. To top everything off, I get a referral to go to a specialist. But guess what... They specialist don't accept my insurance. This happened twice. I would recommend you going somewhere else.

I really enjoy coming to this office

Great!

Amazing

The time was good, and they do a good job

Great provider. Always professional and attentive.

Attentive, understanding with good staff Clean office. No long wait period, all my needs are met expeditiously

Always a very friendly welcoming warm experience very nice quick and efficient I love the people and their attentiveness there everyone is awesome

She is such a excellent doctor.

Mark is always professional and attentive to his patients needs. I feel comfortable discussing my health issues and respects my opinion.

I felt like I was well taken care of. The office staff was very friendly. I think I found my new family practitioner.

Very friendly and attentive.

Highly recommend Hale practice and they always meet my needs. Very professional!

Awesome Doctor!

Excellent service

Staff does their best . It's hard to find good medical staff that work together put here anymore I appreciate what they do .

I am so grateful for Kimberly Graves. She is always kind, soft-spoken, and truly listens without ever making me feel rushed. She has been incredibly attentive with my care and follow-ups, making sure nothing is overlooked. I always feel comfortable, supported, and in good hands with her. Highly recommend!

Everyone at the confidence is very pleasant. The weight is not too long, and sometimes quite short.

Great

Kimberly is great. Easy going and professional.

She was vary nice to me vary nice I think she nice I'm not all there she was helpful a lot

Relaxing

Very professional. Tried very hard to fix the problem

Good morning, I am writing to share my concerns regarding my recent virtual wellness visit. I was already feeling uneasy about having the appointment over the phone, especially since I would typically have my blood pressure checked and other vital signs taken, but none of this was done, which I understand given that it was virtual. However, what was most upsetting was the rushed nature of the visit, and I didn’t feel like I had the opportunity to express my concerns or share how I was feeling. What made matters worse was that I felt like you were laughing at me, and you even turned off your camera during our appointment. I had already shared my past experiences with doctors and the struggles I’ve faced with my blood work, and it seemed like I was met with the same dismissive treatment, if not worse. I had high hopes for this visit, especially given your positive reviews and your emphasis on compassion in your bio. Unfortunately, I did not experience any of that today, and I am deeply disappointed by the lack of care I received. As a result, I will not be scheduling any follow-up appointments with you. I hope this feedback will be taken into account for future interactions with patients. Thank you for your time. Best regards, Adrian Reyes

Very nice and good bedside table manners .. listen to everything I had to say … didn’t try to rush me .. explained everything to me

Great listener answered all of my questions….also took the time to help me find the best place to get my prescriptio.

Mark really listens to your concerns.

Terrible receptionist and nurses

Everyone was very friendly!

The doctor was very nice and professional. Excellent with my medication. The nurses and receptionist are super nice and good at their jobs. So far I have zero complaints

The Doctor and her staff are absolutely wonderful.

Quick and professional. Really good experience

Easy going, and efficient.

Dr. Culanag is extremely knowledgeable and very helpful.

Excellent. Thank you

I had her for months now and I like her. Made an appointment for her to see my daughter for the first time and she really helped me and pointed out the issues my daughter is having. So im happy I found a new PCP for my daughter

From the time I walked in the office to the time I left, I felt like this was a provider who cared about her patients. The front desk and PA were very friendly. NP Lorimel took the time to listen to me, expressed her concerns and never made me feel like I had to rush. The next day I wanted her to go over my lab work and she was booked for the day but made time for me on a virtual call. I recommend her to anyone looking for a new provider.

Great visit she was very thorough and very helpful with her recommendations and help with my current health issues !

Fantastic. Front staff made things easy. The doctor listened, cared, and treated accordingly. Thank you so much.

I have been seeing Lorimel Lopez-Culanag for over 6months and I am so happy that I am under her care as every visit I have with her whether it’s in-person or tele-visit she always takes the time to explain with information and options with sincere care!!! Also, this clinic also offers blood draws which is super convenient! Ashley is the best!!! Thank you

Everyone was very kind and those in the scheduling department went above and beyond to help me with finding a good appointment time.

Great Dr. and exceptional service

dr culanag, is very kind and patient and he helped me out immediately when i was having a bit of an emergency. i’d recommend him to anyone!

Mark is awesome. Very knowledgeable and professional. Thank you for your help.

Dr. Mark Culanag is very knowledgeable and addressed my concerns. Thank you doc I appreciate you.

I felt i comfortable with the Dr and staff their.

I appreciate the office accommodated me . I went to the wrong office and I was still able to be seen with respect and efficacy.

Very nice, listened to my concerns, staff was very welcoming

Great

Very professional, she take time to explain.

Very professional and expressed concern

Mark is very good NP. Love that I can do a zoom call for appointments.

Mark is knowledgeable and gives amazing health care. I would recommend him to anyone who needs care. He is kind, smart, and his staff is wonderful. I adore Jackie at the front desk. The staff he chooses are the best of the best. I've had my blood drawn countless times and his phlebotomist never misses. I am not an easy draw so that is important to me.

Great bedside manner, quickly dresses my concerns, and made me feel heard.

Great experience! Fast, professional, thorough.

Dr. Lori is always kind, understanding, attentive and patient

Dr. Lori is kind, knowledgeable, caring and compassionate. She takes time with her patient and her office isn't that to reach if you need a quick appointment.

Good!!!

Nice

Always a pleasant visit.

Very helpful and informative feedback provided to me that was needed to take the steps of living a healthy lifestyle.

Very caring about her patients.

Dr. Culanag was very professional and concerned about my health which makes me feel comfortable at Hale Family practice. The follow up with appointment to following through on my health was felt.

Lori is always very attentive and caring. I like her and would recommend her to anyone that needed a doctor.

Wonderful ExperIence! Never had to wait, everyone was very friendly and welcoming!

THE BEST DOCTOR I HAVE FOUND IN A VERY LONG TIME...SHE IS PERSONAL AND PERSONALITY PLUS...THANK YOU FOR YOUR KINDNESS.

The Doctor was excellent. She is very kind and she really care and listens.

SHE IS AWESOME!!!!

The doctor was very nice and helpful I recommend him very professional

Lori was very kind and efficient!

I really like how they treat u as priority they make sure you receive the appt reminder and always happy to help.

Everything was good , he is very kind and good doctor

I absolutely love Dr Mark! I’ve recommended him to my daughter and to my son. He’s an amazing doctor a great listener and does all he can to make sure he fix what’s wrong.

Mark is one of the best doctors in Las Vegas and I stand by that. He cares about his patients and knows how to care for them . I have received excellent care from him and would recommend him anyday

Best doctor I've ever had

Front desk lady is the 1- other than that everthing was fast

Lori is a great physician that listens to her patience. She provides care with patience, diligence and a listening ear.

great provider, gave great feedback and advice and took in consideration all the symptoms for the best medical care.

Mr. Mark has been helped me feel comfortable with where I am currently and next steps.

I was very satisfied excellent doctor

Very nice

Was processed quickly and seen by Dr quite quickly

Great and welcoming service here

I went in to get a referral to different specialists to start my bariatric surgery journey and Culanag was very efficient in sending the referrals and also attempting to fast- track my approval from insurance. I have nothing bad to say so far.

Great Doctor and friendly staff. No wait time for my appointment. Doctor addressed all my needs.

He's FANTASTIC. THE WHOLE STAFF IS GREAT

Great doctor friendly staff

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Doctor was very informative and was very good with my son. My son, being autistic and having ADHD, makes him have a hard time being comfortable around new people (or just people in general) BUT Dr Lori Culanag was so patient and good with my son and even made him laugh and smile. Thank you! And her front desk staff was super nice and helpful and welcoming.

She was very attentive and nice the entire appointment. Her process is well organized and quick. I would definitely recommend.

Very professional and caring. Listened to everything like I was an actual person instead of a dollar sign. I definitely recommend visiting her.

Ms. Lorimel is FANTASTIC! She listens, and gets straight to work on finding solutions and specialists. So happy to have found her.

Fast check in. Short wait time

Thank you for everything

She listened attentively to my concerns her team have been incredibly friendly and helpful

Friendly and knowledgeable

Excellent

Always an excellent experience. Mark is professional,very attentive and polite.

Always great service Not long wait nice staff

very knowlegable,kind, listens to you , glad i found her thank you!

She deals with the patient with care .

I have been in bad shape health wise for a long time. Unfortunately, the doctors I had experienced in the past dismissed many things. I saw Dr. Lori and she was thorough, kind, patient and understanding. I'm glad I switched to her and that she truly listened to my health concerns. If you're looking for a new primary I advise to to try her. Doctors like her are a rarity.

Mark is the best APRN! I am not just saying that. I have been going to see Mark at Hale Fam Practice for a year now. He is thorough, kind, and truly addresses each concern I have had. I haven't been feeling well for a while now, and was concerned about a health condition and he has taken the time to go through the necessary testing, and really listens. Lori is an APRN there as well, and she is wonderful. The staff has been amazing.

Best care ever.

She is very informative and answered all my questions. She explained so I could understand everything. She also has a very sweet personality.

Good

Always in timely manner

Good listener. She can relate my situation. She’s nice.

We got off to a rocky start. But because Mark listened and heard me, we were able to better understand each other. Thank you for allowing me to express my feelings and helping to get things done that will help improve my health.

He care about your needs and he’s amazing and respectful to all patients and care.

Dr. Culanag has been spot on in his diagnosis. This morning he told me it was time to go to the hospital and I followed his direction. It's a good thing I did I am seriously sick and I'm being admitted.